2024 World Credit Union Conference

News Releases

Find a recap of all four days of the 2024 WCUC in our News Releases.

News Releases

Connect with Us!

Check out the conference hashtag #WCUC2024 on Twitter!

Connect with Us!

Photo Gallery

Relive the excitement by revisiting the moments! View Photos

Presentation Downloads

Below are downland links for the presentations we have received speaker consent to share. If you do not see a session listed, the speaker(s) are not able to share their slides to do confidential content or privacy.

How to Access Presentations

An email with the password to download all conference presentations was sent to the email you registered with for the conference. For questions, please contact Kadie Hochmuth at khochmuth@woccu.org.

Keynote Speaker Presentation Downloads

Monday, 22 July

DownloadSpeaker: Shawn Kanungo

Tuesday, 23 July

DownloadSpeaker: Rene Carayol

Wednesday, 24 July

DownloadSpeaker: Erica Dhawan

Breakout Session Presentation Downloads

Monday, 22 July

Sustainable Financial Products and the Relationship with ESG Reporting

DownloadSpeakers: Layalee Ramahi, David McAuley, Natasha Rivers
Moderator: Sofia Villarreal

Revolutionizing Credit Union Onboarding and Training with Virtual Reality & AI: A Case Study from Ent Credit Union

DownloadSpeaker: Adrian Moise

Heritage, Leadership, and Connection to Community: Impact Stories

DownloadSpeakers: Anatoli Murha, Sidnei Alves Taborda, Grace Akinyi Ogolla Watsiera
Moderator: Vanessa Kuduk

International Blockchain Standards for Credit Unions

DownloadSpeakers: Gerard Dache, Paul Dowding

Juggling the Member Experience-How to NOT Drop the Ball

DownloadSpeakers: Laura Eblen, Chris Court

Leadership Psychology for the 21st Century: Transforming the Mentality, Systems and Culture of Credit Unions for Generational Impact

DownloadSpeaker: Alex Ihama

Did You Know? A Global Look at Advocacy

DownloadSpeakers: Barry Harrington, Ann Petros
Moderator: Panya Monford

The Risks of Digital Banking

DownloadSpeaker: Youngwoo Son

Valuing Global Credit Union Engagement

DownloadSpeakers: Mike Reuter, Billy Doyle, Cameron Minges
Moderator: J. Kevin Ryan

Using AI to Create Centralized Member Decision Strategies That Deepen Member Relations

DownloadSpeakers: Tom Tobin, Chris Hamilton
Moderator: John San Filipo

Credit Unions and Climate Disclosure

DownloadSpeakers: Garrett Jones, Jerome Petigny

Standing Up & Standing By: Credit Union Relief & Resiliency through Project Storm Break

DownloadSpeakers: Denise Garfield, Olga Tugai, Romeo Balzan
Moderator: Alisa Stetsyshyn

Unbreakable: Cultivating Influence with Confidence

DownloadSpeaker: Tamra Gaines

Marketing The Credit Union Difference

DownloadSpeaker: Nick Money

Tuesday, 23 July

Attracting, Retaining, and Managing Talent in the Hybrid Era

DownloadSpeaker: Caroline Vahrenkamp

Management, Leadership and Great Leadership

DownloadSpeaker: Cheryl Middleton Jones

The Power of Data

DownloadSpeakers: Romeo Balzan, Maricela Castillo, Opal Tomashevska
Moderator: Ari Farrell

Theory and Practice of Being Resilient During Cyber Attacks and Other Service Disruptions

DownloadSpeakers: Gerard Joyce, David Glod

Financial Services Mega-Trends: Welcome to a Whole New World of Financial Services

DownloadSpeaker: Mark Sievewright

Addressing the Humanitarian Crisis with Credit Union Solutions

DownloadSpeaker: Kenia Calderon

Regulatory Compliance and Financial Crime Challenges in the age of Generative AI

DownloadSpeaker: Christian Crisan

Effective Marketing & Branding Strategies for Credit Unions

DownloadSpeakers: Kelly Lanes, Claudio David Pereira Halley

What’s Keeping You Up at Night?

DownloadSpeakers: Victoria Mainprize, Adrien Rodriguez, John Sheehy, Carrie Hunt
Moderator: Panya Monford

Exploring the Future of Banking: How Credit Unions Can Thrive as Open Banking Adoption Skyrockets

DownloadSpeakers: Jason Chomik, David Heine, Cody Verbeek, Justin Zeidman

Digital Financial Literacy Implementation and Monitoring

DownloadSpeakers: Prakash Koirala, Gigi Hyland

Fighting for Lasting Change

DownloadSpeakers: Ana Matic, David Malone, Vera Lindo
Moderator: Panya Monford

Generative AI and Business Messaging for Enhancing Member Experience

DownloadSpeaker: Rafael Souza

Growing Diverse Membership – Reaching Excluded Communities

DownloadSpeakers: Charlene Bauer, Rosemary Ventura, Oscar Guzman, Dr. Kim Wilson

The Ripple Effect - How of Small Credit Unions Can Create Big Change!

DownloadSpeakers: Grace Akinyi Ogolla Watsiera, Paul Norgrove, Karen Madry
Moderator: Scott Butterfield

Wednesday, 24 July

Leapfrog Legacy Constraints to Create Digital-Native Member Experiences

DownloadSpeakers: Gordon Sexton, George Estrada

Financial Well-Being as a Social Cause

DownloadSpeaker: Cesar Bochi

Expanding Human Capacity to Evolve the Experience of Employees and Members

DownloadSpeakers: Daniel Guths, Tony Tony

Engaging Younger Members for Growth

DownloadSpeakers: Juli Lewis, Jim Lake

Lunch and Learn Presentations

Presentations from Lunch and Learn sessions on Monday, 22 July and Tuesday, 23 July.

Lunch and Learn Sessions

Download